基于联合分析法的城市住区绿地雨水设施 居民喜好度研究

城市化进程带来如城市内涝等诸多环境问题，使得 海绵城市和低影响开发成为热点。城市住区绿地作为城市绿地 的一个重要类型，既是住区居民重要的景观游憩场地，也是海 绵城市低影响开发的重要海绵体，是兼具径流绩效和景观绩效 等综合绩效的复合设施。如何让雨水设施在发挥径流绩效的同 时兼具满足居民需求的景观绩效，是目前相关研究的难点和热 点。居民喜好度的研究是住区绿地雨水设施景观绩效优化提升 的重要方法之一。通过联合分析法，遴选雨水收集、雨水转 输和雨水调蓄3个环节的源头减排雨水设施，模拟江南住区中 心绿地雨水设施场景收集居民评价，进行不同居民群体的设 施喜好度效用值相关性统计和住区绿地不同类型雨水设施效 用值及相对重要性分析。并通过走访、文献查阅解析所得数 据，为住区绿地雨水设施景观绩效提升和低影响开发设计提 供启示和借鉴。     

制度变迁下国有商业银行农村服务网络演化——以农业银行兰考县支行为例

经济转轨背景下农村的银行服务网络呈现出不同于城市的演化特征。从制度变迁角度建构分析框架,基于历史、调查与访谈数据,以农业银行兰考县支行为例,探讨我国商业银行农村服务网络演化动力机制。研究表明:国有商业银行农村服务网络经历了恢复成立后的快速扩张和密集的人工网点服务,市场化改革中农村业务收缩和大规模网点撤并,到新时期人工、自助、电子、代理等多元服务渠道扩张;农村银行服务网络演化是商业银行和制度环境相互作用的空间过程,普惠金融战略下我国特别强调金融服务的均等化和基础金融网点的全覆盖,商业银行不断借助新的伙伴关系开拓农村市场,其中合作代理日益发挥重要作用。不同地区、不同商业银行农村服务网络模式的差异,农村银行服务网络转型对农村社会经济发展、金融生态环境改善、农民金融素养提升的影响等还需进一步研究。     

中国邮储银行大连分行网点转型下客户服务模式创新研究

随着社会大众对金融服务的要求不断增多,银行网点转型已经成为一个必然趋势。信息时代背景下,银行网点的转型大多向智能化的方向转变,而随着网点转型,其客户服务模式也在不断创新。论文以邮储银行大连分行为例,对银行网点智能化转型的影响进行了分析,探究了邮储银行大连分行网点智能化转型存在的问题,并且提出了相关的转型建议,最后对邮储银行大连分行智能化网点转型下客户服务模式的创新情况进行了研究,希望能够在银行网点智能化转型的背景下,促进其客户服务水平的不断提升。     

粮食与经济重心迁移路径及空间耦合关系分析*——以湖北省粮食主产县为例

[目的]我国的粮食安全问题一直备受关注,作为粮食安全重要保障的粮食主产区近年来却面临着粮食生产与经济发展协调性、可持续性下降的困扰。文章以湖北省46个粮食主产县为研究区,对其粮食生产与经济发展的耦合协调状况进行研究,以期为地方政府粮食安全政策制定提供参考。[方法]以研究区粮食产量、地区生产总值、行政区划图层为数据源,构建重心模型和空间耦合模型,对粮食主产县2006—2015年间粮食重心和经济重心迁移路径、粮食生产与经济发展耦合协调状况进行分析。[结果](1)研究期间粮食主产县的粮食重心和经济重心整体上皆向西北方向转移,经济重心始终位于粮食重心东南部,经济重心的移动幅度大于粮食重心,但经济重心的移动方向更稳定。研究区北部的粮食生产地位高于南部,南部的经济地位则高于北部,粮食生产的稳定性相对低于经济发展。(2)两重心整体上虽均向西北方向转移,但具体移动方向存在较大差异,两者空间重叠性整体下降,变动一致性减弱,空间耦合性变差。(3)粮食生产与经济发展空间一致性地域分异特征明显,相较于2006年,2015年粮食经济整体协调性进一步减弱,粮食生产与经济发展日趋分散。[结论]建立重心模型和空间耦合模型对粮食生产与经济发展耦合协调状况进行研究是有效可行的,为推动粮食生产与经济发展协调稳步发展决策提供一定的参考。     

Recognition in India’s new service professions: gym trainers and coffee baristas

ABSTRACT

How do employees in “new services”, such as coffee baristas and gym trainers in India, see their jobs? In this paper, we build on extensive fieldwork in gyms and coffee chains that cater to the emerging Indian middle classes. Our research highlights the importance of respect and recognition in making service interactions more meaningful for new service workers. Generally hailing from the lower middle classes, new service work offers important opportunities to interact with and learn from English-speaking upper middle-class customers and clients. Besides the opportunity to interact and learn, the acknowledgement they receive for their skills and (bodily) accomplishments make such professions attractive as well. Even if this holds the potential for upward socioeconomic mobility, our findings also point at the resilience of social hierarchies. Drawing on literature on service interactions and new middle-class formation in India, this paper provides important insight into how young Indians navigate and negotiate the opportunities and pitfalls that come with the country's changing socioeconomic landscape.     

Modelling consumers’ acceptance for the click and collect service

This study investigates possibilities for developing a click and collect service in the context of e-commerce and attempts to identify the consumer characteristics that determine the acceptance of this service. Data of 285 e-commerce consumers were collected through an online questionnaire using banners uploaded in seven online retailers' sites. Binary logit models are developed to analyze the data and relate consumer characteristics to their intention to use and pay for the click and collect service. Perceived environmental contribution of the click and collect service, perceived time pressure, car use in the city center and frequency of online shopping significantly affect consumers’ intention to use the service. The model results provide information that can be used to choose location points and design marketing and pricing policies that will make the click and collect service attractive to customers.     

服务业内部结构异质性演化与行业发展差距研究——基于全要素生产率视角下的分析

基于1990—2017年行业面板数据，采用超越对数生产函数对服务业各细分行业TFP增长率进行分解和测度，揭示我国服务业内部结构生产率演化进程及其异质性现象，并采用可导性对数方差分解法、VAR协整模型和误差修正模型（VECM）考察TFP及其构成部分对服务业行业发展差距的贡献度，评估其异质性作用于行业发展差距的长短期效应。研究发现，在服务业内部结构演化过程中，TFP、技术进步和技术效率改进呈逐步下降趋势，其中技术进步是推动TFP增长的核心，规模效率改进发展水平一直滞后，配置效率改进在服务业发展初期较为滞后，但水平逐步提升；生产性和生活性服务业行业间TFP及构成部分异质性在演化过程中呈下降趋势，且生活性服务业行业间异质性程度要小于生产性服务业，行业间异质性变化幅度最大的是规模效率改进，技术效率改进异质性波动程度最小；TFP异质性是造成行业间发展差距扩大的主要原因，其中技术效率改进是主导因素，且该效应的发挥只有在长期具有显著性。     

Forest governance and economic values of forest ecosystem services in Vietnam

Forest ecosystems deliver valuable services to humanity. However, many forests are being degraded and their services have been undervalued. The main problem lies in the inadequate institutional arrangements for forest governance. This paper aims to assess the effects of alternative forest governance arrangements on the provision and economic values of forest ecosystem services (FES) in Vietnam. The study presents a framework for mapping land use and land cover (LULC) change stemming from actual and hypothetical changes in forest governance regimes, quantifies the resulting changes in the provision of FES, and estimates the associated economic values. In the context of the study site in the North Western uplands of Vietnam, we test three alternative forest governance scenarios: business as usual, with a dominant government role; a community-based governance regime; and a private, individual-based forestry governance regime. Scenarios are based quite closely on the way these regimes are (or might be expected to be) implemented in Vietnam. For each forest governance scenario, we map LULC changes based on land suitability analysis and transition likelihood for the period 2010 − 2020. The resulting maps are used as inputs into the InVEST (Integrated Valuation of Environmental Services and Tradeoffs) model, which is used to estimate the quantity of three specific FES: carbon storage/sequestration, sediment yield, and water yield. We apply economic valuation methods to value these services: the social cost of carbon is used to estimate the economic values of carbon storage/sequestration; the cost of removing sediment deposited in reservoirs is applied for valuing the reduction of sediment yield, and the residual value of water supply for hydropower generation is used for valuing water yield. The results show that forest governance regimes have a significant effect not only on forest LULC, but also on the quantity and values of FES derived from forests. The FES are differentially affected by alternative forest governance regimes: some FES increase in quantity and value under some governance regimes and decrease under others. Of the three forest governance regimes examined, there is no one regime that will always be ‘better’ than the others in terms of provisioning all considered FES. For the specific context of Vietnam, we find that the private forest governance scenario is inferior to the community-based governance scenario, as an alternative to the current state-based governance. Because our results pertain to the scenarios as constructed, rather than generally to broad categories of governance regimes, there remains the possibility that regimes can be constructed that outperform all of those examined here.     

Co-presence and mobile apps: Technology's impact on being with others

Despite a lack of theoretical understanding regarding how consumers react when using mobile applications in a store, the latter are being used more and more often in shared consumption areas. This research explores the impact that using a mobile application has on perceptions of co-presence. Depending on the consumption experience stage, this technological tool can be a social facilitator that enhances interactions with companions or a device that makes it possible to reduce a negative crowd impression. This paper is positioned at the intersection of interpersonal influence research and research focused on mobile technologies' effect on the purchasing process. It may interest managers of sites where there is high co-presence and where a mobile application might reduce negative crowd impressions and facilitate in-group sharing.     

How Collective Engagement Creates Competitive Advantage for Organizations: A Business-Level Model of Shared Vision,Competitive Intensity,and Service Performance

We argue that collective engagement can serve as a unique value-creation capacity at the business level by linking shared vision and service performance. We also propose that competitive intensity will be a market indicator by which management can enhance the effect of shared vision on collective engagement, and indirectly strengthen service performance (through collective engagement). Furthermore, we argue that this distinctive value-creation capability, embedded in collective engagement, generates competitive advantage; specifically, one that competing organizations will struggle to replicate. We examine our moderated-mediation model by using a three-time-point method derived from five different sources in 198 retail-service branches. Our findings indicate that collective engagement, fueled by shared organizational vision, improves service performance. Furthermore, as this conditional indirect effect of shared vision on service quality and customer satisfaction was solely generated through collective engagement rather than other mechanisms (i.e., commitment and involvement), it creates a competitive advantage for engagement-oriented organizations.